What is CRM software?
CRM is nothing but Customer Relationship Management, CRM is a software for Storing and tracing the data related to the customer and CRM will support you to build a good relationship with your clients like Bulk Email and Bulk SMS etc.
It is primarily used to maintain a good relationship with customers which in turn improves your sales.
What is CRM software improvements to business?
Following are the improvements created because of using CRM software
- Customer handling
- Customer tracking
- Sales growth
- Overall business growth
What is CRM software benefits?
Following are the benefits of using a CRM software
- Data maintenance
- process improvement
- sales improvement
- service improvement
- operation improvement
Is there any free CRM software?
A lot of free CRM software is available but all make restrictions to important features and reports.